Reservations & Payments
Reservations are accepted on a first-come, first-served basis. Your event date and requested tea service items are not reserved until your deposit has been received.
Reservations can be made by phone, email, or text message.
Deposit & Final Payment
A deposit is required to secure your reservation. The remaining balance is due upon delivery or pickup and may be paid by Venmo or cash.
Cleaning Instructions
Please remove all food and beverages from the teaware before repacking the items in the containers provided.
Do not hand wash or place any teaware in the dishwasher. Simply wipe each item clean, carefully repack everything in the provided containers, and prepare it for return.
Lost, Damaged, or Broken Items
The renter is responsible for all rental items while they are in their possession. Any lost, damaged, or broken items will be charged at their replacement value. A complete replacement fee list will be provided with your rental quote.
Returning Cake Stands & Three-Tier Trays
China Three-Tier Trays
- Return all china three-tier trays assembled as they were received.
- Keep trays upright (face up) and do not lay them on their sides, as this may damage the hardware.
- Wrap each tray in the bubble wrap provided before returning.
White Cake & Cupcake Stands
- Wrap all white cake stands in the provided bubble wrap to help prevent chips and cracks.
- Keep cupcake stands and tiered trays upright (face up) to avoid bending or breaking the hardware.
If any white cake stands or three-tier china trays are returned damaged, the renter will be responsible for the cost of repair or replacement.